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Do CEOs with MBAs perform better?

CEO MBA runningThis article also appeared in Finweek Magazine in their 17-Jan-2013 issue

In recent years MBA programmes have received a lot of criticism: teaching flawed financial thinking, ignoring business ethics, hiding from the real world of business and sheltering MBA students in academic theory. And so, as the argument goes, MBA business leaders are ruled by greed and short-term gain. Hence much of the blame for the global financial crisis fell on high-profile MBA alumni like Lehman Brothers’ Richard Fuld (Stern’s MBA of 1973), and Merrill Lynch’s John Thain (Harvard 1979). Let’s not forget Jeff Skilling of Enron, who had an MBA, while Bill Gates and Steve Jobs didn’t even complete university.

With these criticisms in mind, do MBA-degreed CEOs perform better than their non-MBA peers? The effect of a CEO’s MBA (or lack of one) on the business’ performance is very much contested ground, with evidence to support both sides. Continue reading


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Why best practice is bad practice

This is a guest post by Dr Gavin Symanowitz of FeedbackRocket.com. It originally appeared in Finweek Magazine (19 July 2012 issue).

man-bar-flirting

The cute blonde sitting at the bar had been casting furtive glances at us all night. Of course, it wasn’t for me or my mate Ted. It was for Pete. It was always for Pete. Pete was one of those really good-lucking guys who picked up girls effortlessly everywhere he went. It was no different this time. Pete sauntered up to her and whispered something in her ear. She giggled, flicked her hair back flirtatiously, and the two of them left the bar together.

One day, Ted decided he’d had enough of sitting alone at the bar, and asked Pete what his secret was. “What do you actually say to the girl when you go up to her?”

“I’ve got one pickup line that works every time” replied Pete.

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Is customer delight overkill?

This article also appeared in Finweek Magazine in their 13-Dec-2012 issue

If you were asked, “Do you need to delight your customers?”, you’d probably say yes without hesitating. The concept of customer delight has become so ingrained that we seldom question it. But does your company really need to delight your customers? New research suggests otherwise.

customer delight

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The Dark Side of Passion

This article, a guest post by Dr. Gavin Symanowitz of FeedbackRocket.com, originally appeared in Finweek Magazine (12-July-2012 issue)

We all want to work for passionate leaders – but does it come at a price?

passionate leader.jpg

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Lessons on Competitiveness from Birdfights

birdfight

This article also appeared in Finweek Magazine in their 19-July-2012 issue

What do birdfights, start-ups and David and Goliath have in common? At first glance, not much. However an example from nature shows the connection and how we can learn from this. Continue reading


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Can grooming talent to leave be good for business?

This is a guest post by Dr Gavin Symanowitz of FeedbackRocket.com. It originally appeared in Finweek Magazine (28 June 2012 issue).

ImageA colleague of mine related how he hired his personal assistant. In the job interview, he asked her why he should hire her. She replied simply, “Because I will make it my personal mission, every day, to make you shine”. What more could he ask for from a PA? So he hired her on the spot.

In my work, I come into daily contact with exceptional leaders and managers. I’m increasingly starting to notice a common trait among these managers. They adopt the same attitude as my colleague’s PA – but in reverse. These managers make it their personal mission, every day, to make their subordinates shine. They genuinely put the development of their subordinates above the short-term needs of the business. And, paradoxically, they are reaping the rewards. Continue reading


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Why everyone needs a bad boss

bad-boss-snakehead-cartoon

This is a guest post by Dr Gavin Symanowitz of FeedbackRocket.com. It originally appeared in Finweek (21 June 2012 issue).

Everyone should work for a bad boss. I know this seems to be strange advice, especially coming from someone who is dedicated to improving the quality of leadership in organizations. However, working for a bad boss can often have positive effects. Let me explain. Continue reading


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Winning at all costs: is it worth it?

This article also appeared in Finweek Magazine in their 6-Dec-2012 issue

triathletic-women-closeup

In American football, Green Bay Packers coach, Vince Lombardi, famously said, “Winning is the only thing that matters.” But is winning at costs really worth it? And is winning more important than the learning that happens on the journey? Continue reading


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Simplicity at Work

Whatever you are trying to do at work, keeping it simple will make it easier for you to get the support you need. (This is a guest post by Ruth Tearle of Change Designs) Continue reading


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Career Women Redefining Success: On Their Own Terms

This article also appeared in Finweek Magazine in their 19-Jan-2012 issue

blonde careerwomanThe workforce is changing. Gone is the stereotypical 1950’s model of male breadwinners having a career, while the wife stays at home, makes babies and does the housework. This old-fashioned framework needs a makeover to make way for today’s working woman and the way she is redefining success. Continue reading